MAKE THE MOST OUT OF
CRISTINA CURY
Founder of Mandarina
Throughout more than two decades leading high-performance teams in the service industry, one thing became very clear to me: sustainable change can only be driven through people.
I partner-up with my clients to find solutions and build strategy by inspiring, engaging and creating a collaborative environment.
I believe in a world where individuals are free to offer their best contribution, where diverse views of the world are not only accepted and respected, but actually seen as a true treasure, because this is the raw material for group genius.
Experience and Training
- Founder and Partner of Mandarina, acting as a coach, trainer, facilitator and consultant since 2012
- 15 years of executive experience leading-high performance teams within the luxury hotel industry, including Four Seasons, Marriott and Fasano Groups
- Certified Consultant and Facilitator by Adigo, an Anthroposophical Consulting Firm
- Certification in Online Facilitation, by Aprendix Global
- Coaching Certifications – Life, Career and Executive Coaching
- Integrated Coaching Institute – ICI, recognized by the International Coach Federation – ICF;
- International Association of Coaching Institutes – ICI;
- ABNLP – American Board of Neuro-Linguistic Programming;
- Presence Coaching – Robert Dilts and Richard Moss;
- Time Line Therapy ® – Time Line Therapy Association.
- Certified Instructor, Trainer and Master Practitioner by the Brazilian Society of NLP – Neuro-Linguistic Programming, one of the largest NLP training centres in the world
- Bachelor in Business Administration at FAAP, in Sao Paulo, Brazil
- Post-Graduated in Hotel Management at Les Roches, in Switzerland
Other studies that inspire my work
- Liberating Structures – online immersion by Aprendix Global
- MatrixWorks, by Mukara Meredith on group work and cooperation
- Resilience and heart-mind coherence by Gregg Braden
- Meditation, Vedanta and Wellness study group with Marcia De Luca
- Anthroposphy, by Rudolph Steiner, study group with Ana Paula Cury
- Anthroposophical Biographic studies, by Artemisia
Connect on LinkedIn – Cristina Cury
WHAT WE CAN DO FOR:
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INDIVIDUALS
Reach your maximum potential and make your best contribution to the world.
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GROUPS
Customized programs for families, work teams, and any group with shared interests.
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ORGANIZATIONS
Boost your team’s productivity.
Facilitation
Get the best out of your team! I apply structured methodologies to leverage group intelligence and achieve the desired outcomes.
Training and Speaking
Go beyond learning! Engage, inspire and enhance your team’s soft skills, while learning high- quality, easy to apply content.
Coaching
Get the support you need! I will ask you the right questions to bring insight, clarity and learning so you can achieve your goals and dreams.
What clients say about MandariNA
Cris Cury and Mandarina were there for us from when Bem São Paulo was still an idea to when
we started offering experiences outside the country. The relationship with them has always
brought us the certainty of a unique, tailored delivery, with attention to detail and within a
technical rigour focused on results. This confidence, along with a long history of outstanding
work, gives us the confidence to undertake bold and out-of-the-box projects.
For this reason, when we idealized and carried out the delivery of the Priceless space for
Mastercard, we could not fail to rely on Mandarina's consultancy for developing the service and
hospitality concept, as well as for the recruitment and training of the reception and concierge
teams, vital for the relationship with our customers and for the delivery of an exceptional
experience. In fact, Mandarina’s team, which in itself is “priceless”, went beyond and was with
us, in the field, in the first days of operation, making all the difference.
Ed MoraisDirector and Partner of Bem São Paulo and the Mastercard Priceless Space 
The training offered by Mandarina helped the front desk team polish their communication,
empathy and problem-solving skills. It enabled them to deliver an exceptional experience to all
Priceless customers, even while dealing with challenges, such as focusing on the reception of a
very diverse and heterogeneous clientele. The front desk team became more confident and
able to handle challenging situations, ensuring that every visitor to the space's restaurants felt
valued and cared for.
I can say that everyone who has participated and continues to participate in the work led by
Mandarina has become a specialist in the complex art of providing excellent service and
offering a superior level of positive and outstanding experiences.
In summary, the package of services delivered by Mandarina and her team for the Priceless
space was exceptional. Congratulations to Mandarina for the extraordinary work. We are
looking forward to the next challenge!
Ed MoraisDirector and Partner of Bem São Paulo and the Mastercard Priceless Space
The impact generated by Mandarina is clear: our team benefited greatly from the training and is putting it into practice. Consultants exceeded my expectations.
Leonardo TeixeiraManaging Partner 
“The process was a transformative discovery from start to finish. Each session was a new learning experience and many times I found myself instinctively practicing some learnings without even noticing it. Sometimes we would talk about the changes to be practiced and I would realize that I had already shifted them. The process was conducted in partnership, customized for my most urgent demands and built for my own leadership style.
I consider this a necessary process, a beautiful one, because there is evolution with each session. I am very grateful to Cris for all her mentoring and for driving this process while using the techniques she absolutely masters.”
Juliana da Silva SoaresConfidential 
“I really enjoyed working with Cristina Cury. There were intense, yet relaxed moments to help with my career choices here in Canada.
I am graduated in Business Administration in Brazil, with specialization in the Tax area. Here I
found myself lost because I wasn’t sure if I would continue on the same area or chose a new
one.
During the Coaching process, we researched the past, looked at the present, and planned for
the future, all with the help of many techniques, including NLP. Cris helped me to discover my
purpose in life and to align it with the professional possibilities I can find here.
Finding out where you want to go is not easy, but it is possible when you keep your mind and
heart open. For those who are unsure where to go and where to start, I recommend Cristina’s
work.
Cris is light and discreet. She always brings a positive prospective and encourages us to keep
moving forward.
Gratitute, Crisitna Cury!”
Karen Elise Lima 
"My experience was simple and rich, generating results for my life as a whole, both in the professional and personal contexts. I have been leading people for over 2 decades, I improved my leadership and grew significantly as a self-leader. Gratitude."
Paulo Roberto Barbosa SilvaGeneral Manager - Txai Resorts 
“I went into this program with some reservations about how effective it would be. After my first session with Cristina I felt I had preemptively judged and, after continued sessions, can admit that was wrong. By the end of the process I felt valuable knowledge and change had been achieved. Would recommend Cristina to anyone willing to put in the effort to better themselves.”
Confidential - CoachingDevelopment Manager 
“Thanks so much for doing the workshop for us, I really enjoyed it!
I really liked the element of your workshop where we had to consider the context of our goals as well as the ecology and how this might cause us to subconsciously procrastinate when it comes to achieving them, and how mapping all this out might actually show us that we don’t want the goal and we can let it go / find alternatives and therefore feel more satisfied with life.”
Kamila SuchomelRed Academy 
“It was an amazing process, with gradual growth both personally and collectively.
Over time the team connected in ways we never expected and together we created solutions and suggestions for improvement.
I am sure that the training will yield great fruit for professional and interpersonal development, and especially, as a way of generating collaboration and greater involvement of the team with the company.”
I can only thank this opportunity!”
Cassandra SicuroMarketing - e-Visa Group 
“I would like to thank you for the training, shared content, and learning. The team is undoubtedly much more motivated to drive work and environment improvements.
We look forward to working with Mandarina again.”
Fabia SilvaHR - e-Visa Immigration 
“When I started the professional coaching process, I wasn’t sure what to expect. I went to Cris because I always heard from friends how admirable she was, either for her professionalism and dedication or for the friendly and inspiring person she is.
I rediscovered more latent personal desires than professional desires, and we went a long way to come up with a plan of action that was most interesting to me in a very respectful and empathic way.
Thank you Cris for all the support and attention!”
Confidential - CoachingSales Executive 
“Cristina is just amazing! She is very compassionate and supportive. She really listens and takes all struggles with respect.
Besides all Cristina is an awesome listener and always comes with interesting questions that truly made me think and find my answers. I can not express how happy I was with the process but can say that she still my coach now after finishing the process. Best decision I made. Life changing.”
Luiz AbdoCoaching - Resident Manager 
“I’ve worked with Cristina about 2 years now and she is absolutely wonderful to work with. She is a great listener and cutting corners doesn’t work under her leadership. We laugh, we get serious, we brainstorm, and she is everywhere along the way by my side at places where she’s exactly needed at all the corners for my growth asking those crucial questions that must be answered by myself. She has become one of my strongest support systems and I treasure every minute with her. You ROCK my world :)”
Haywon KimCoaching – Hospitality 
“The decision to hire a skilled company like Mandarina was made after identifying knowledge gaps and motivated by the natural movement of the company’s evolution.
After a few content alignment meetings, about what would be proposed to the team, my impression was the best possible and aligned the expectations with the future delivery. After the training sessions and maintenance sessions that followed it, we were able to confirm how valuable Mandarina’s support was to our organization.”
Diego GomesFounder - Van Sweet Home 
“My name is Edi Lima and I am an Executive Assistant. I had never thought of going through a coaching process, but I met Cristina Cury and started to take the sessions with her. I was then sure of how effective the process is.
Cris’s approach surprised me because she was able to explore important points in me that I was aware of but never knew how to improve and deal with properly.
The coaching process with Cris was very rich, I am very grateful for the affection, patience and understanding. Congratulations for your work!”
Edi LimaCoaching – Executive Assistant 
“I am deeply grateful for the Coaching Process that I went through with Cristina Cury. It helped me immensely with my internal processes.
I was able to clarify ideas, expand possibilities, plan actions, deepen knowledge about myself and the world.
All the tools she used made sense to me.
Thank you for expanding my ability to act in my life. I feel a better person.”
Paula CuryCoaching – Educator 
"The coaching process led by Cristina Cury is not simply an examination of what makes a good manager, but rather a journey aimed to bring out your own best leadership skills."
Francesco NepitelloGame Design Manager & Head of RPG - CMON 
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