Graduated in Business Administration in Sao Paulo, Brazil, and post-graduated in Hotel Management at École de Les Roches, Switzerland, Cristina Cury spent 15 years working for luxury hotel operations, including Four Seasons Hotels & Resorts and Fasano Hotels.
Having overcome so many challenges, Cristina became a specialist in conducting processes, developing strong leaders and high performance teams.
This broad experience inspired the conception of Mandarina, created to develop the same service mentality and standards found in a high-end hotel to the customer service areas of companies in multiple industries.
Mandarina has since grown to develop work in many areas, such as leadership development, internal communication practices, hiring, developing and evaluating processes, just to mention a few.
In January 2016, Cristina moved back to Vancouver, in Canada, where she had lived for 5 years between 2000 and 2005, while working for Four Seasons Hotel Vancouver. On the following winter, Cristina had the pleasure of going back to Four Seasons to task force as Acting Resort Manager in Whistler, overseeing the hotel operation during the high season.
While continuing set strategies, bringing innovation and new content to Mandarina Brazil, in addition to working remotely to a number of Brazilian clients, Cristina has been dedicating a lot of time to Coaching people around the globe. Cristina supports her clients with transformation and growth in both personal and professional fields.
Cristina continues to develop and deliver training programs and has brought to Canada state of the art content related to human behaviour, her true passion.